1 Year Conversion Service Warranty
Company warrants the conversion service for a period of 1 year from date of conversion order completion. The warranty is void if the tamper sticker is damaged or removed, converted components have been tampered with, subjected to any abuse or misuse, or if failure to operate properly arises from any foreign elements such as dirt, corrosion, or liquid identified as present within the converted components. The warranty does not cover any other components of the camera except the conversion service and components provided by Company as part of the conversion service.
You must notify Company of a warranty claim within the warranty period, obtain RMA number and ship to Company facility as instructed. The Company is not responsible for lost or damaged shipments, shipping insurance is highly recommended. The Company will repair or replace the conversion and/or conversion components or provide you funds to do so, as determined by Company.
In case of damage during shipping Customer must retain all shipping materials and contact Company within 10 days of shipment receipt to allow for a shipping damage claim to be filed. If Company determines that the damage occurred during shipping and shipping materials were not retained and/or Company was not contacted within 10 days of receipt then the warranty is void.
*This is an excerpt, please see our Terms of Use document for complete details.
Return Policy
All purchases of services and products from Company are final and payments are non-refundable. However, if you receive a product in damaged condition, you must contact us within ten (10) business days and we will provide you with instructions for returning the product to us for replacement. Do not return a product to us without first contacting us in order to receive a return materials authorization number and instructions. Also, you must return items using a method of shipment that can be tracked. We are not responsible for return shipments that cannot be verified as delivered to our facility. You are responsible for purchasing insurance on returned items and any loss occurring during shipment prior to delivery at our facility shall be borne by you. Either we will send you a pre-paid shipping label or you will be reimbursed for return shipping costs for damaged items, as determined by Company upon your contacting Company to obtain return instructions.
*This is an excerpt, please see our Terms of Use document for complete details.
Disclaimer
RELEASE: By ordering the infrared conversion service you agree to have your camera converted to infrared by removing the original hot mirror filter and replacing it with a custom infrared filter. You understand and agree that the above outlined procedure will void the camera warranty. You further understand that there is no way for Life Pixel Infrared to know if the camera you are sending has been previously tampered with or damaged before it is sent. You release and agree to hold harmless Life Pixel Infrared from any and all responsibility and liability resulting from sending the above listed camera and any and all possible damage resulting from having the above outlined procedure performed. Life Pixel Infrared disclaims any written or implied warranties or merchantability or fitness for any particular purpose.
For complete details please read Terms & Conditions
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