The guys at LifePixel did a great job with my Panasonic Lumix G3 camera. They came highly recommended and I’m glad I used them. Their customer service worked with me to accommodate my schedule and delivered my camera when promised. Now I’m taking fantastic IR photos, opening a entirely new realm in my photography journey.
another great job ! this is my 4th camera conversion(1DsMK2 89R filter). you guys do such a great job .
i sold my first 2 cameras you did . they were the canon 10d & 30d. i kept the 1Ds.(72R
filter). i prefer full frame sensor.. thanks again ! 🙂
As a black and white landscape photographer, I just love the way my converted Nikon camera make me able to capture total different “dreamworld” landscape photos.
My story starts after my D700 camera had been converted, and shipped back to me… My camera never reached me because of a disasterous UPS truck fire, in which my converted camera was a total loss due to fire and water damage.
Since LifePixel was the shipper, UPS would not (could not) deal directly with me for making a claim. The shipper – LifePixel – had to make the claim and my reimbursement would come through them, after UPS had settled with LifePixel…all according to the UPS representative.
I phoned LifePixel the day I was told of the fire and loss of my new D700 camera. LifePixel immediately sprung into action…following up with UPS and getting confirmation of the fire loss and immediately started the claim process.
But I was in a hurry, I wanted another camera for a series of trips that were upcoming. LifePixel helped me to get a new D800 while it was on sale. I had the new camera shipped directly to LifePixel, and upon receipt they immediately started converting the new camera..and kept after UPS on the claim and insurance reimbursement.
Within days of receipt of my new D800 at LifePixel, they had the new camera converted and on its way back to me. A few days after that I received the insurance claim reimbursement check from LifePixel (since UPS paid them as they were the insurers of the lost package).
I was very impressed with the continued communication from LifePixel throughout the process. Their help and suggestions, and continued excellent customer service made me a very satisfied customer..
I highly recommend them for your camera IR conversion, and their technical expertise and support is excellent.
Well Done LifePIxel…
I just got my converted 7D back and it’s awesome. Took some test shots and just having great fun with it. The time that you took explaining the choices to me and trying to understand how I would be using the camera when it was converted was invaluable and the tutorials on the website were great in refining my post capture workflow. I can not say thank you enough for a fantastic job done!
I was always fascinated with infrared photography but found infrared film photography difficult to deal with . then one day in 2007, while surfing the net on infrared photography, i came upon several websites on this very subject. I went through all of them including your site.
Your site by far was the most user friendly, educational understandable and comprehensive website on infrared photography to date. Oh yeah, you do an excellent job of camera conversions too. That same year I had my extra canon 10D converted to the basic or standard 72R filter. I was hooked! About a year and a half later I had my canon 30D converted to the deep 89R IR filter. Then in 2009 I bought a used canon full frame senor camera(1Ds) I had it converted to standard IR filter. In 2013 I sold the 10D and 30D IR cameras . I’m sticking with full frame sensor canon cameras. You guys did such a great job with all 3 cameras that you converted for me that I’m sending my other canon full frame sensor camera (1DsMKII) for conversion to the 89R deep IR filter. GREAT JOB EVERYONE!! 🙂
Sincerely,
Fred
I received my IR camera with very limited customs fees.
Thank you very much to the team of LifePixel.
My modified 70D is just amazing !!! I can’t stop shooting !
You rock guys.
I seldom write emails regarding customer service, but Daniel’s help with my camera conversion has been exceptional. He was patient, courteous and above all very knowledgeable about both your products and photography. He spent over half an hour helping me make the right filter and camera choices and remembered me when I called back for clarifications. When I explained that I would only be at my current address until the first week of April, he assured me that he could deliver my Canon T4i conversion (shipped from B&H) before my departure, even though you no longer provided rush service as an option. (I would have paid extra for this service because of the circumstances).
I have already referred your company to several friends and they received the same care and attention from Daniel. He is certainly a credit to Lifepixel.
I just got my converted camera back from you guys. THANK YOU!!!!
I took my first digital IR photo 12 years ago and I have to tell you… I’m just as excited today as I was then!
Cheers!
Just to let you know that my 400D got back to Western Australia in only 4 days..!! Excellent service and the camera works just great…
Thanks Again..!!